We hear it over and over again – “Our culture is fine. Our team is happy.” Ironically, we hear this from the inbound inquires we get for “team building”. What we’ve learned is that many organizational managers organize team building events because they don’t know how to articulate a bigger problem in the culture.
When we’ve dug deeper with clients, we’ve learned that “employees complain about communications” or “we don’t know how to get along with other generations”.
Similar to selling to get and keep customers, you need to sell to get and keep employees. It comes down to interpersonal relationships based on “know, like and trust” AND emotional intelligence. Studies show that managers with high EQs inspire greater employee productivity and higher retention because of their ability to communicate, connect and manage emotions.
Good news! Our IMPROV(e) Your Business™ Training Series includes training in the areas of emotional intelligence, employee engagement, problem solving, critical thinking …. And, yes, TEAM BUILDING!